At Foreign Daddy (“we”, “us”, “our”), we are committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect the personal information you provide to us when you visit our website (www.foreigndaddy.com) or book a travel experience with us.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect different types of information to provide you with the best possible travel experience.

1.1 Information You Give Us

We collect information directly from you when you fill out forms on our website, request a quote, subscribe to our newsletter, or communicate with us via email/WhatsApp. This includes:

• Identity Data: Name, date of birth, nationality, and passport details (Strictly required for booking government permits and flights).
• Contact Data: Email address, phone number, and physical address.
• Travel Data: Dietary requirements, medical conditions (relevant to trekking fitness Note.  You may choose not to share these details), and flight itineraries.
• Financial Data: Payment card details (processed securely by our third-party payment providers; we do not store full credit card numbers).

1.2 Information We Collect Automatically

When you visit our website, we may automatically collect technical data, including:

• Technical Usage: Your IP address, browser type, time zone setting, and operating system.
• Analytics: Information about how you navigate our site (e.g., pages viewed, time spent on pages) using cookies. Please see our Cookie Policy for more details.

2. How We Use Your Information

We use your data strictly for the following purposes:

• To Process Your Booking: We use your passport details to secure Gorilla/Chimpanzee trekking permits with the Uganda Wildlife Authority (UWA) or Rwanda Development Board (RDB).
• To Manage Your Trip: We share relevant details (e.g., dietary restrictions or medical needs) with our partner lodges and guides to ensure your safety and comfort.
• To Communicate With You: To send you itineraries, invoices, and essential pre-departure information.
• To Improve Our Website: Using analytics to understand user behavior and improve our site’s functionality.
• Marketing: With your consent, we may send you newsletters or special offers. You can opt-out of these at any time.

3. How We Share Your Information

We respect your data and do not sell it to third parties. However, we may share your information with trusted third parties essential to delivering your trip:

• Government Authorities: We are legally required to provide passport details to wildlife authorities (UWA/RDB) to issue trekking permits.
• Service Providers: Lodges, hotels, and domestic airlines that require guest details for check-in and passenger manifests.
• Payment Processors: Secure third-party gateways (e.g., Pesapal, DPO, or Stripe) to process your payments.
• Legal Obligations: If required by law to comply with a legal process or government request.

4. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way.

• Digital Security: Our website uses SSL (Secure Socket Layer) encryption to protect data transmission.
• Access Control: Access to your personal information is limited to employees, agents, and contractors who have a business need to know.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

• Booking Records: Generally retained for 6-7 years for tax and auditing purposes.
• Marketing Data: Retained until you unsubscribe or ask us to delete it.

6. Your Legal Rights

Depending on your location (including rights under the GDPR for European users), you have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct any inaccurate data.
• Deletion: Request that we delete your data (the “Right to be Forgotten”), subject to legal retention requirements.
• Withdraw Consent: Withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact us using details on our “Contact Us” page.

7. Third-Party Links

Our website may include links to third-party websites (e.g., YouTube, partner lodges, or government visa portals). Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us using the details on our “Contact Us” page